FAQs for Admissions Buddy

You may view the estimated cost of your upcoming planned admission in Singapore General Hospital (SGH), Changi General Hospital (CGH), Sengkang General Hospital (SKH), KK Women’s and Children’s Hospital (KKH), and National Heart Centre Singapore (NHCS). You may also change your ward type and make online payment for deposit. Please note that your preferred ward type is subjected to bed availability on the actual day of admission.

This service is available to all Singapore Citizen, Permanent Resident and Foreign Identification Number (FIN) holder with SingPass access.

You will be able to access your child’s admission details up to 21 years old if you have previously registered as the Next-of-Kin of your child during the visit at Specialist Outpatient Clinic.

Once your child is 15 years old and above, he/she can apply for a SingPass to log in to view his/her admission details. Singaporean, Permanent Resident and Foreign Identification Number (FIN) holder may register for a SingPass account through http://www.singpass.gov.sg.

You may do so if you are scheduled for an upcoming admission. Change of ward type is not allowed 1 day before admission and if the admission is for a Day Surgery or cosmetic procedure or selected medical services.

If you have paid an initial deposit earlier in the day and would like to change to another ward type, you will not be able to do so until the following day after 8am. As your payment is still being processed, further request to change ward type will be temporarily suspended.

Any excess deposit paid will be used to offset the final bill after discharge. The balance will be refunded to the credit card 2 weeks after final bill payment.

The estimated bill is available up to 1 day before admission. For reference on/ after admission, you may save or print a screenshot of the estimated bill.

If you have any specific queries on the use of the Admissions page, please call the following helplines during office hours:

Singapore General Hospital:
6321 4388

Changi General Hospital:
6850 1770

Sengkang General Hospital:
6930 6001

KK Women’s and Children’s Hospital:
6394 1200

National Heart Centre Singapore:
6704 8260