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As we enter Phase 2 of reopening, do continue to take the necessary precautions and measures to
prevent community transmission of COVID-19. Check out our COVID-19 microsite for regular updates and links
to MOH and WHO’s interactive dashboards.


The COVID-19 pandemic in Singapore has presented a global health crisis that compels us as a public healthcare institution to band together and do our utmost to fight the virus as One SNEC-SERI.

In this unprecedented and challenging times, we want to assure you that we have taken all the necessary precautions, and will continue to maintain a high level of vigilance and social responsibility to keep our staff and patients safe.

We’re monitoring the situation closely
At SNEC and SERI, the health and wellbeing of staff, patients and visitors remain our utmost priority. To ensure everyone’s safety, we are monitoring the situation closely, and strictly adhering to the latest guidelines by the Ministry of Health and other agencies.
We’ve heightened our precautionary measures to ensure everyone’s safety
Singapore has recently moved into Phase 2 of reopening, post-circuit breaker. We have implemented the following measures to provide a safe environment for patients and visitors.

  • Download SafeEntry and TraceTogether

  • One accompanying person for each patient

  • Check in and out of SNEC with SafeEntry

  • Register and declare your health and travel history as part of contact tracing

  • Wear your mask at all times and observe good personal hygiene

  • Keep a distance of at least 1 metre between persons at all times

  • Sit only at designated areas. Do not eat or drink at the clinic areas

  • Avoid talking to other patients

  • Wash or sanitise your hands after touching common surfaces such as grab poles and lift buttons

Practise these new habits as we move together, towards a new normal.

25 June 2020, 4pm



As part of our heightened surveillance and to reduce the risk of infection at SNEC and SERI, we have put in place these safe management measures:

  • More frequent cleaning and disinfecting at common and high-touch areas
  • Staff record and monitor their temperature twice daily
  • Staff are masked and in appropriate PPE (personal protective equipment) at all times
  • Staff observe strict safe distancing measures
  • Staff adhere to proper hand hygiene practices
  • Protective shields are installed on slit-lamps and other equipment across all SNEC clinics
  • Clinical protocols are revised to minimise patients' waiting time at clinics, without compromising quality of care
  • Free medication delivery to cut waiting time at the Pharmacy

25 June 2020, 4pm


  • To comply with safe distancing rules, patients will only be admitted 15 minutes before registration time.

  • Only one (1) accompanying person is allowed per patient.
    Anyone entering the SNEC premises must complete a Declaration Form available at the entrance of SNEC or online at You are also required to scan your personal identification card to check-in on the SafeEntry system. Unwell patients and accompanying persons will not be allowed in.

  • Our doctors are deployed to other sites to support the national need. As such, you may be seen by a different doctor of similar subspecialty.

12 August 2020, 4pm

SNEC ACUTE CARE CLINIC                 

Urgent eye care services will continue to be available at SNEC Acute Care Clinic. The operating hours are:

Mondays - Fridays
8.30am – 11am (Morning session)
1.30pm – 4pm (Afternoon session)

(For urgent eye care after clinic hours, on weekends and public holidays, please visit your nearest hospital’s Emergency Department)

Urgent Eye Care Services

  • Strictly for urgent eye conditions only, for example:
    • Sudden blurring or loss of vision
    • Severe eye pain or redness
    • Eye injury
    • Serious post-surgery symptoms

  • Cases will be triaged and non-urgent cases will be given appropriate outpatient appointments instead

Find out more here.

28 September 2020, 11am

CHANGE APPOINTMENTS                     

During this period of COVID-19, if you wish to change your appointment, please visit:

2 July 2020, 11am


Free Medication Delivery Service

You order, we deliver.

To minimise the risk of community transmission, crowd control and safe distancing queues are in place within our pharmacy. As such, waiting time is expected to be longer than usual, especially with the gradual resumption of services.

We would like to encourage our patients to opt for free medication delivery service so that their time in the centre is reduced. Drop off your original prescription at the SNEC Pharmacy, and our home delivery team will be in touch with you.

You can also request for this free service online via:

25 June 2020, 7pm



For patients in wheelchairs or with special needs, please seek assistance at SNEC Staff Car Park.

Patients and visitors going to:

  • SNEC, Diabetes & Metabolism Centre (DMC), National Heart Centre Singapore (NHCS), National Cancer Centre Singapore (NCCS)
    – please park your vehicles at NHCS Car Park
  • SGH Blocks 1 to 7 – please park at the SingHealth Tower Car Park (use the link bridge on Level 3 of SingHealth Tower to connect to Block 3 of SGH)

Public parking is available at NHCS and SingHealth Tower. Please use Jalan Bukit Merah and enter via Hospital Boulevard or Hospital Drive.

Parking is also available at other locations in the SGH Campus. Click here for more public car park locations and parking charges.

6 October 2020, 3pm

Find a Condition


Patient Care

SNEC Myopia Centre

We’ve set our sights on controlling and monitoring myopia progression and complications. Click to find out how we can tackle myopia together, at our newly opened Myopia Centre.

SNEC 30th Anniversary

SNEC celebrates 30 years of service to the nation in 2020. Learn more about our achievements and 2020 activities right here.
Giving & Philanthropy


Established in 2016, VisionSave exists to save sight and transform the lives of the underprivileged population with vision challenges. Our approach leverages philanthropic investments to pave the way for a holistic delivery of eye care.