How much do I need to pay and how soon can I obtain the requested medical information?

As a general guide, the charges and time frame for completion of medical reports are indicated below. The fees below do not include Laboratory charges / X-ray charges / Facility Fees. However, we may experience a delay in processing some requests due to the following reasons: The application form is incomplete and / or supporting documents required for verification are not produced Patient has multiple reports requested from several clinical departments Patient has upcoming / frequent clinic appointments Patient has been admitted to the ward Doctor is away Types of Requests Description Fee (Includes GST) Remarks Service Standards Brief Reports/ Investigation Result/ Referral letter Duplicate copy of Day Surgery Discharge Summary Brief information of the surgery, diagnosis and procedure S$12.00 Please indicate date of surgery 1 week Doctor's Memo Provides brief information (e.g. diagnosis) with no explanation of condition. S$12.00 If you need more details to be indicated, please apply for an ordinary/ specialist medical report. 4 weeks Duplicate copy of investigation result E.g. Results of blood tests, MRI scan, refraction report etc S$14.17 - S$25.07 You will be advised on the processing fees. Please do not make pre-payment Duplicate copy of referral Letter Referral Letter from polyclinic or private medical centre provided by the patient S$12.00 Completion of Forms Completion of Pre-Surgery Insurance Approval Form An insurance form to be completed by the doctor before the surgery S$56.03 Please obtain the insurance form from your insurance agent/company and indicate the date of surgery 4 weeks Completion of Insurance Form An insurance form to be completed by the doctor S$121 Completion of Insurance Form (with prognosis) An insurance form with section on prognosis to be completed by the doctor S$222 Completion of Permanent Disability Form A form for the doctor to assess the patient's disability status S$222 Completion of Eye Assessment Form Other miscellaneous/health assessment forms provided by the patient S$12 - $121 You will be advised on the processing fees. Please do not make pre-payment Completion of Insurance Form (Neuro- Ophthalmology) An insurance form to be completed by the doctor for Neuro-Ophthalmology patients S$158.70 or S$283.45 You will be advised on the processing fees. Please do not make pre-payment Summary Report Ordinary Medical Report A report put up by the doctor based on patient's medical records. It is a factual record of the patient's eye condition and assessment S$121 4 weeks Specialist Medical Report A report put up by the doctor based on patient's medical records. It is a factual record of the patient's eye condition, assessment and prognosis. S$222 Neuro-Ophthalmology Ordinary Medical Report A report put up by the doctor based on patient's medical records. It is a factual record of the patient's eye condition and assessment for Neuro-Ophthalmology patients. S$158.70 - S$283.45 You will be advised on the processing fees. Please do not make pre-payment. Neuro-Ophthalmology Specialist Medical Report A report put up by the doctor based on patient's medical records. It is a factual record of the patient's eye condition, assessment and prognosis for Neuro-Ophthalmology patients. Work Injury Reports Work Injury Compensation Report (Initial/ Reassessment) An assessment to determine work-related injuries, the degree and period of disability for Workmen's Compensation Act. Scope of the report is as per "Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower (MOM). S $121 Report will be sent directly to MOM / Insurance Company 4 weeks Workmen's Compensation Medical Board Assessment Report A referral from the Ministry of Manpower to assess and re-determine work-related injuries, the degree and period of disability when any of the parties (insurer, employer or injured worker) object to the results of the initial workmen's compensation assessment. Scope of the report is as per "Referral of Objection to Permanent Incapacity Under Compensation (Medical Board) Regulations 2005 – Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower. S $370 Report will be sent directly to MOM.

Request for Medical Report | Singapore National Eye Centre

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FAQs

How do I submit my request?

By e-Form

Please click here to apply:

Request for a Medical Report

By Mail

Please download and complete the below form:
- Form A Consent Form - 18122024
Please attach a photocopy of patient’s NRIC (front and back view) and other supporting documents e.g. insurance claim form, birth/marriage/death certificates etc.
Mail your application to:
Health Information Management Services
Medical Registry & Reports
Singapore National Eye Centre
11 Third Hospital Avenue Singapore 168751

Payment Mode:

Credit Card
PayNow (Payment notification will be sent to you)

FAQs

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Patients aged 21 years and above who will provide written consent for the release of medical information.
If the patient is below 21 years old, the consent of the patient’s legally appointed representative (parent/guardian) is required.
If the patient is deceased or mentally incapacitated, the patient’s next-of-kin or legally appointed representative may apply with relevant supporting documents.
Interested third parties (e.g. insurance companies) may apply with patient’s written consent.

Please refer to Notes on Application for the Release of Medical Information.pdf for more details.

Application for Patients	Supporting Documents
Below 21 years old	Copy of patient’s birth certificate Copy of parent’s/guardian’s NRIC/FIN (front and back)
Deceased	Copy of death certificate Proof of applicant’s relationship to the deceased (e.g. marriage/birth certificate/letters of administration). Form B - Letter of Undertaking
Mentally Incapacitated	Proof of applicant’s relationship to the patient (e.g. marriage/birth certificate/letters of administration) Form B - Letter of Undertaking

As a general guide, the charges and time frame for completion of medical reports are indicated below. The fees below do not include Laboratory charges / X-ray charges / Facility Fees.
However, we may experience a delay in processing some requests due to the following reasons:

The application form is incomplete and / or supporting documents required for verification are not produced
Patient has multiple reports requested from several clinical departments
Patient has upcoming / frequent clinic appointments
Patient has been admitted to the ward
Doctor is away

Types of Requests	Description	Fee (Includes GST)	Remarks	Service Standards
Brief Reports/ Investigation Result/ Referral letter
Duplicate copy of Day Surgery Discharge Summary	Brief information of the surgery, diagnosis and procedure	S$12.00	Please indicate date of surgery	1 week
Doctor's Memo	Provides brief information (e.g. diagnosis) with no explanation of condition.	S$12.00	If you need more details to be indicated, please apply for an ordinary/ specialist medical report.	4 weeks
Duplicate copy of investigation result	E.g. Results of blood tests, MRI scan, refraction report etc	S$14.17 - S$25.07	You will be advised on the processing fees. Please do not make pre-payment
Duplicate copy of referral Letter	Referral Letter from polyclinic or private medical centre provided by the patient	S$12.00
Completion of Forms
Completion of Pre-Surgery Insurance Approval Form	An insurance form to be completed by the doctor before the surgery	S$56.03	Please obtain the insurance form from your insurance agent/company and indicate the date of surgery	4 weeks
Completion of Insurance Form	An insurance form to be completed by the doctor	S$121
Completion of Insurance Form (with prognosis)	An insurance form with section on prognosis to be completed by the doctor	S$222
Completion of Permanent Disability Form	A form for the doctor to assess the patient's disability status	S$222
Completion of Eye Assessment Form	Other miscellaneous/health assessment forms provided by the patient	S$12 - $121	You will be advised on the processing fees. Please do not make pre-payment
Completion of Insurance Form (Neuro- Ophthalmology)	An insurance form to be completed by the doctor for Neuro-Ophthalmology patients	S$158.70 or S$283.45	You will be advised on the processing fees. Please do not make pre-payment
Summary Report
Ordinary Medical Report	A report put up by the doctor based on patient's medical records. It is a factual record of the patient's eye condition and assessment	S$121		4 weeks
Specialist Medical Report	A report put up by the doctor based on patient's medical records. It is a factual record of the patient's eye condition, assessment and prognosis.	S$222
Neuro-Ophthalmology Ordinary Medical Report	A report put up by the doctor based on patient's medical records. It is a factual record of the patient's eye condition and assessment for Neuro-Ophthalmology patients.	S$158.70 - S$283.45	You will be advised on the processing fees. Please do not make pre-payment.
Neuro-Ophthalmology Specialist Medical Report	A report put up by the doctor based on patient's medical records. It is a factual record of the patient's eye condition, assessment and prognosis for Neuro-Ophthalmology patients.	S$158.70 - S$283.45
Work Injury Reports
Work Injury Compensation Report (Initial/ Reassessment)	An assessment to determine work-related injuries, the degree and period of disability for Workmen's Compensation Act. Scope of the report is as per "Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower (MOM).	S$121	Report will be sent directly to MOM / Insurance Company	4 weeks
Workmen's Compensation Medical Board Assessment Report	A referral from the Ministry of Manpower to assess and re-determine work-related injuries, the degree and period of disability when any of the parties (insurer, employer or injured worker) object to the results of the initial workmen's compensation assessment. Scope of the report is as per "Referral of Objection to Permanent Incapacity Under Compensation (Medical Board) Regulations 2005 – Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower.	S$370	Report will be sent directly to MOM.

All completed medical reports will be encrypted in PDF and sent to the recipient’s email address. Alternatively, if you prefer to receive the completed report via Health Buddy, you will need to request in the application form.

Hardcopies will only be provided upon request via registered mail with charges.

Type of Delivery Services	Mailing Charges
Local Registered Mail	S$6.61
Overseas Registered Mail (Countries within South-East Asia)	S$7.10
Overseas Registered Mail (Rest of the World)	S$11.90

The regular consultation and hospitalisation fees paid do not include cost for a medical report as not every patient requires one.

A fee has to be levied for this additional service of providing medical reports to cover the hospital’s administrative costs and the doctor’s professional input. This is a standard practice across all restructured hospitals in Singapore.

There will be no refund on payment once the application had been processed.

You may contact us at:

Health Information Management Services
Medical Registry & Reports
Tel: (65) 6322 9499
Email: medicalreports@snec.com.sg
Monday to Friday: 8.30am - 5:30pm