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Medication delivery service

​SNEC offers free medication delivery service to patients so they can continue to receive care with convenience and safety.


Patients can now skip waiting at the pharmacy and avoid the risk of virus transmission. SNEC gives patients the choice to receive both refrigerated and non-refrigerated medication from the convenience of their homes — without any delivery charges. They can opt for this service with five simple steps:


STEP 1: CHECK ELIGIBILITY

  • The delivery address is in mainland Singapore or Sentosa (excluding offshore islands and secured areas).
  • The existing medication stock can last at least two weeks or until the planned delivery date.
  • The original SNEC prescription is submitted to the pharmacy by the patient, doctor or nurse in electronic form.


STEP 2: PLACE ORDER

  • Placed via HealthHub, Health Buddy or FormSG. Please call or email only if the above methods are inconvenient.

STEP 3: RECEIVE CONFIRMATION

A confirmation email is sent. The pharmacy staff contacts the patient in case of changes to the requested delivery date or medications.

Delivery Time Slots:

  • 10am to 2pm
  • 2pm to 6pm
  • 6pm to 10pm

Monday to Friday (excluding  public holidays and eves of public holidays).


STEP 4: RECEIVE MEDICATIONS

  • Medications are delivered within five working days of order confirmation. Please ensure there is a person available to receive the delivery, otherwise re-delivery charges are applicable.


STEP 5: PAY BILL

  • The bill (which includes charges for medications, consultation and any tests ordered during consultation) is placed inside the parcel of medications.
  • Make payment via AXS station/e-Station/m-Station, DBS iBanking, Health Buddy Mobile Pay, Mail Order, or a cheque issued to Singapore National Eye Centre. Patients aged above 60 years old are eligible to use Flexi-MediSave (S$300 per year) to pay for their medications, subject to the CPF Board’s approval.


To know more details and sign up for the service, please visit https://www.snec.com.sg/mds or scan the QR code.



Click here to check out other articles in SINGVISION Issue 1/2022.