Skip Ribbon Commands
Skip to main content

Your Clinic Visit

Our specialist clinics offer a comprehensive suite of eye services and team-based care for better outcomes. Patients are primarily referred to see our team of ophthalmologists at our clinics by polyclinics and general practitioners.

Download the visit guide to SNEC Retina Centre in four languages:


Consultations at our clinics are by appointment only.

Before you visit our clinics, you will need to obtain a referral from your general practitioner, polyclinic doctor or ward doctor, as this will determine if you require follow-up by a specialist.

On your visit to the clinic, please bring the following documents:

  • Singapore NRIC, Birth certificate (if you are under 15) or Passport and Employment Pass/Work Permit/Dependent Pass

  • Civil Service Card/Public Service Card (for civil servants and their dependants only)

  • Any other medical benefits eligibility cards/documents

  • If you are wearing contact lenses, we strongly encourage you to wear your glasses during the visit; otherwise, you can bring your contact lens case and your glasses

  • Sunglasses – some patients find this useful after they have had eye drops

  • If this is your first visit, please bring along the items listed above and the following:

  • Referral letter from your polyclinic/other healthcare institutions/private doctor

  • Medication, if any

You are advised not to drive to SNEC on the day of your appointment – the tests you need may affect your vision, i.e., your vision may be blurred for a few hours. Please arrange for someone to accompany you or pick you up after your consultation.

Waiting Time

For your first eye appointment to SNEC, the visit may take 3-4 hours as patients may need to do eye tests with pupil dilation that will cause blurred vision.  

The waiting time of your visit may also take longer than expected at times, depending on the complexity of the conditions seen in the clinic on the day.

Long consultation waiting times may also occur when doctors are called to attend to emergencies in the operating theatres or wards, or if consultations of patients ahead of you take longer due to complications.

There may also be situations where you may have to wait for the results of your scans or tests to facilitate further medical advice.

Follow-up Appointment

​If your doctor has advised a follow-up visit, please obtain an appointment date from our counter staff if it has not been given in the consultation room. The appointment date and time will be written on your Outpatient Appointment Card.

Clinic Operating Hours

​Mondays to Fridays​8.30am - 5.30pm
​Saturdays, Sundays and Public Holidays

Eye Conditions Requiring Urgent Attention

​For urgent eye care after SNEC operating hours, Sundays and public holidays, please visit the nearest hospital’s emergency department atSingapore General Hospital.