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IMPORTANT NOTICE: COVID-19 (CORONAVIRUS DISEASE 2019)

Stay at home. Only leave your home if it’s essential. This will help stem the spread of coronavirus. Check out our COVID-19 microsite for regular updates and links to MOH and WHO’s interactive dashboards.

SNEC ACUTE CARE CLINIC

With the evolving COVID-19 situation and national ‘circuit breaker’ measures, SNEC will defer non-urgent appointments, elective surgeries and procedures. This is to free up resources to assist in our national response to COVID-19 and ensure the safety of our patients and staff.

We will be reaching out to affected patients via SMS to update them on their rescheduled appointments.

During this period, urgent eye care services will continue to be available at SNEC Acute Care Clinic, from Mondays to Fridays, 8.30am to 4.30pm.

Urgent Eye Care Services

Strictly for urgent eye conditions only, for example:

Sudden blurring or loss of vision
Severe eye pain or redness
Eye injury
Serious post-surgery symptoms

Cases will be triaged and non-urgent cases will be given appropriate outpatient appointments instead

Find out more here.

13 April 2020, 7pm

HEIGHTENED PRECAUTIONARY MEASURES

As part of our heightened surveillance and to reduce the risk of infection at SNEC, all patients, accompanying persons and visitors are required to undergo temperature screening and complete a declaration form before entry to SNEC.

Unwell visitors and accompanying persons will not be allowed to enter our premises.

Only 1 person should accompany you for your appointment. Pregnant women and children (under 12 years old) are discouraged from accompanying patients for appointments.

If you are coming for your appointment, please note that you may be assigned to see a different doctor at another clinic in SNEC during this COVID-19 'circuit breaker' period. This is for the safety of our patients and staff. Please be assured that you will be given the same standard of quality care at SNEC.

ONLINE DECLARATION

You can declare online at https://www.snec.com.sg/tdf or scan this QR code.

Under the Infectious Disease Act, anyone making false declarations can be prosecuted.

SAFEENTRY AT SNEC

From 12 May 2020, SNEC is implementing the SafeEntry system to facilitate contact tracing, should the need ever arise.

All visitors, patients and accompanying persons visiting SNEC are required to provide key information (e.g., name, NRIC and mobile number). This will be done at the point of completing your online declaration form after temperature screening, or through scanning of a QR code displayed at SNEC’s entry/exit points. So, do bring along your NRIC or an identification card with a barcode.

Please remember to check out when you are leaving SNEC and don't forget to practise safe distancing within the Centre.

12 May 2020, 8am

TEMPORARY CLINIC CLOSURES DUE TO COVID-19

SNEC will temporarily close the following clinics. The temporary closures are necessary to reallocate staffing resources to other critical care needs deployed in response to the COVID-19 pandemic.

SNEC Retina Centre @ DMC
(located in Diabetes & Metabolism Centre at SGH)
Temporarily closed from 29 April 2020 until 1 June. During this period, patients will be seen at Clinic E, Level 3, SNEC.

SNEC Eye Clinic @ Bedok
No doctor consultation and pharmacy services will be available from 13 April 2020 until further notice. Eye investigations are available by appointment only.

Myopia Centre
(located at SNEC Eye Clinic @ Bedok)
Temporarily closed from 13 April 2020 untill further notice.

SNEC Eye Clinic @ NHCS
Temporarily closed from 7 April 2020 untill further notice.
SNEC Community Eye Clinic @ HPB Building and SNEC Community Eye Clinic @ Punggol Polyclinic
Temporarily closed from 10 February 2020 until further notice.

Patients who have upcoming appointments scheduled at SNEC Eye Clinic @ Bedok, Myopia Centre and SNEC Eye Clinic @ NHCS will be notified by SMS or mail on further details of your new appointment.

19 May 2020, 3pm

CHANGE APPOINTMENT

During this period of COVID-19, if you wish to change your appointment, please visit:

Health Buddy app at: https://healthbuddy.page.link/apps
SNEC website: https://www.snec.com.sg/patient-care/e-services/Make-Change-Appointment
Or call SNEC Appointment Line at: +65 6227 7266

9 April 2020, 11am

VEHICLE PARKING NOTICE

Temporary Closure of Car Parks C and I (at SGH) from 4 May 2020 until further notice

For patients in wheelchairs or with special needs, please seek assistance at SNEC Staff Car Park.

Alternative parking is available at Outram Community Hospital (OCH) / SingHealth Tower and the National Heart Centre Singapore (NHCS). Please use Jalan Bukit Merah and enter via Hospital Boulevard or Hospital Drive. Click here for Car Park locations.

Valet Service Temporarily Suspended

The valet service at SNEC has been temporarily suspended due to COVID-19.

2 May 2020, 8pm

PHARMACY NOTICE

No Prescription of Lubricant Eye Drops
With immediate effect, lubricant eye drops will not be prescribed by SNEC doctors. These eye drops are over-the-counter medications which can be purchased easily at retail pharmacies without a doctor’s prescription.

Our resources are needed to support Singapore’s fight against COVID-19, in view of the recent spike of coronavirus cases.

Thank you for your understanding.

Temporarily Closure of Pharmacy@3
To reduce contact time and the risk of transmission during this period, Pharmacy@3 will be temporarily closed from 15 April 2020 until further notice. For your safety, we encourage all patients to use our free Medication Delivery Service.

Free Medication Delivery Service
During this period, all medications will be delivered to patients via our free Medication Delivery Service. Patients with valid prescriptions are eligible for this service.

To top up you medications, please request online via one of the following platforms: