Important Advisory
We have received feedback from patients who were contacted by unknown officers claiming that they have outstanding bills with SNEC. As these patients were found to have no outstanding bills, they could be scam calls. We would like to take this opportunity to share that patients with outstanding bills will first receive reminder SMSes stating the invoice number and payable amount from SNEC. A follow-up call by an authorised personnel is made only if the bill is still outstanding after a period of time. Telltale signs that the calls are scams:
We take a serious view of such claims and have filed a police report. If you have information relating to such crimes, please call the Police Hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness We encourage you to be vigilant and not fall prey to such calls and scams.
Billing Enquiries
For billing enquiries, click here or email to askshs@1fss.com.sg
You may settle your bills through the following options.
Request for a copy of your final bill here if you have not received it.
Click here to request for your final bill
E-Pay
A convenient one-stop online payment service for you to check outstanding bills and manage your payments.
You can pay your bill online using Credit cards or eNETS Direct Debit.
If you log on via your SingPass, you can retrieve your outstanding bill information before making payment.
If you do not have SingPass, you can make payment by keying in the tax invoice number and payment amount.
Click here to make payment via E-Pay.
Health Buddy App / HealthHub App
You may choose to use Health Buddy App or HealthHub App to make payment. The apps are available on the Apple App Store and Google Play Store.
Click the step-by-step guide to:
Using Health Buddy App
Using HealthHub App
You can pay your bill online using DBS Internet Banking, Mobile Banking, and PayLah!.Please click here to log in to DBS iBanking.
Accepted over SNEC Designated Payment Counters.
Payment can also be made using the AXS stations located nationwide, AXS e-Station and AXS m-Station.
An AXS station is located at Singapore General Hospital at: Level 1, Block 4 and Block 7 (near the visitor registration counter)
For a list of other AXS station locations, please click here.
Payment can be made over the cashier counters
Mondays to Fridays: 8.00am to 5.30pmSaturdays: 8.00am to 12.30pm
Sundays and Public Holidays: Closed
Make payment from overseas in home currency (except Singapore dollars) without incurring high conversion rate. Please click here to log into Flywire for payment.
Cheque should be crossed and made payable to "Singapore National Eye Centre". Please write Case/Invoice Number, Payer name and contact number on the back of the cheque.
Mail the cheque to:
Singapore Health Services Pte LtdBukit Merah Central Post OfficePO Box 540Singapore 911532
For details about various healthcare financing schemes and subsidies available in Singapore, please visit MOH Healthcare Schemes & Subsidies.
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