FAQs

Frequently Asked Questions (FAQs) on One-Stop Surgery Hotline

1. What is the Surgery Contact Centre Hotline?

The Surgery Contact Centre Hotline (6227 7657) is a one-stop number for surgery-related enquiries, so patients no longer need to contact different numbers for different surgery matters.

2. What can I call 6227 7657 for?

You can call 6227 7657 for surgery-related matters such as:

• Change of surgery date
• Surgery cancellations
• Post-surgery enquiries
• Intravitreal (IVT) injection enquiries

3. I used to call the Appointment Hotline. Should I still call that number?

For surgery-related enquiries, please call the new Surgery Contact Centre Hotline at 6227 7657.

The existing 6227 7266 remains the contact number for Specialist Outpatients Clinics appointment booking or enquiries.

4. Why has a dedicated Surgery Hotline been introduced?

The one-stop hotline provides patients with a single point of contact for surgery-related matters, making it easier to know where to call and helping enquiries reach the appropriate team.

5. What if I have an urgent post-surgery enquiry after the hotline operating hours?

For urgent post-surgery enquiries after operating hours, please call 6532 4865.

Click here for Frequently Asked Questions (FAQs) on Post-Surgery

Click here for Frequently Asked Questions (FAQs) on Post-Intravitreal Injection (IVT)