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Imagine waking up not being able to see what the time is on the clock, the headlines in the daily newspaper, the food being served on our plate, the colour of our own clothes, or the way to the bathroom and out of the door — these are just some of the difficulties our patients experience day in and day out.

More than 330,000 patients walk into SNEC annually to have their eyes checked or treated for their eye conditions. Our team of experienced doctors, nurses and allied health professionals work tirelessly to ensure Singaporeans suffering from eye conditions receive quality eye care and treatment at SNEC. However, sometimes our patients may encounter difficulties navigating around the centre and we may also require help on a regular basis. That's where our volunteers step in to help!

Perhaps, you too, desire to lend a helping hand to people who are suffering from eye conditions. Whether you have specific skills that are directly applicable to SNEC, or you are motivated to make a difference to someone's life, SNEC's volunteer programme welcomes you.

The Visioneer programme is a volunteer programme initiated by SNEC. It offers an opportunity for you to volunteer your time and service at SNEC, its branches and affiliated clinics to help enhance the patient experience. 

Visioneer's Vision and Mission


Enhance patient experience

Partner actively with our community to provide them with opportunities to contribute in holistic patient care

Why should I volunteer?

Volunteering is a priceless experience for both the volunteer and the recipient.

Through your involvement with SNEC's Visioneer programme, you will be able to:

  • Meet new people
  • Gain valuable skills and knowledge
  • Spend your spare time meaningfully
  • Improve your self esteem
  • Make a difference in someone's life
  • Improve career prospects
  • Have fun!

What are the requirements of volunteering?

  • Above 18 years of age
  • Ability to speak English and at least one of the following languages: Mandarin, Malay or Tamil

How can I get involved?

Our volunteers are from all walks of life and professions, and you can find them helping patients on the ground, supporting our patient education events, or taking on creative and editorial works. Our volunteers come with a passion to use their professional knowledge and experience to improve the lives of patients and the community.

As a Visioneer, you will have many opportunities to contribute. You will receive training in at least one of the five areas:

SNEC i-Concierge
Provide directions, assist patients in way-finding, guide patients on the use of service kiosks and applications, etc.

SNEC i-Connect
Conduct patient experience surveys, make appointments and post-operation calls to patients, etc.

SNEC i-Consult
Assist with eye evaluation and eye pressure measurement, history taking, eye drop instillation, cataract/glaucoma pre-counselling, etc.

SNEC i-Creative
Contribute professional skillsets such as copywriting, editorial, creative design, craft-making, etc

SNEC i-Community
Assist in event execution, lead in planning activities, organise events, etc.

I’m interested in volunteering. What should I do?  
  1. “Sign up” for a volunteer account on Ministry of Culture, Community & Youth (MCCY)’s portal and complete your personal profile
  2. “Follow” SNEC
  3. “Apply” for the available Opportunities to join SNEC as a volunteer
  4. Our SNEC Visioneer Programme Administrator will contact you via phone call/email within 3 - 4 weeks after receiving your online application
If you encounter any issues with your account on MCCY’s portal, please seek help from MCCY or contact their customer service at 6622 9268. Alternatively, you can submit an online enquiry to MCCY.
For any other enquiries relating to SNEC, please email

Make a positive difference to our community by being an SNEC Visioneer today!

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