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Medicine Delivery Service

Need More Medicine?

Have your medicines all packed and ready for you to cut your queue/wait time at the Pharmacy. Better yet, opt for FREE Home Delivery!*

* In order to enjoy home delivery, the pharmacy will need to keep your original prescription. Sign up here and place your original prescription with the Pharmacy the next time you go down. Let us do all the work for you. Free home delivery is available for a limited time only. Terms and conditions apply.

You are eligible if you:

  • have received consultation at our SNEC Outpatient Clinics.

  • need to collect remaining medication or need a medication top-up.

Get your medications delivered to your doorstep in 2 simple steps

Step 1 - Register

Complete this form and present it together with your original prescription to our pharmacy registration counter.   

The delivery is Free. If no one is at the delivery address to receive the medication at the pre-arranged scheduled date and time, a repeat delivery will be scheduled and additional charge of S$8 will apply.
 
Step 2 - Delivery*
Our staff will contact you to confirm the delivery date and time. Your medication will be delivered after payment is received.

*Delivery service is not applicable to Jurong Island checkpoint, Jurong Island, Sentosa Island and Pulau Ubin.

Have your medication delivered to you now!
Download the hardcopy form

Medicine Delivery Service FAQs

Who can make use of this service?
This service is available for SNEC patients :

  • who have a valid and original prescription and

  • have balance supply of uncollected prescribed/repeat medicines


Can I order my medication delivery over the phone?
Yes, you can order your medication over the phone if you have balance supply of uncollected medicines with the valid prescription. Please note that the original prescription and the completed agreement form must be submitted to the pharmacy before ordering the required medication over the phone.


If I run out of the medication, can I get a top-up by filling up the form for medication delivery service?
An original, valid prescription from your doctor together with a duly completed agreement form are needed for the pharmacy to process and arrange for the medication to be delivered to you. Incomplete submissions or ambiguous orders will not be processed for medication delivery.


How long do I have to wait to receive my medicines?

Upon receiving your request, our pharmacy staff will contact you to confirm your order. Upon confirmation, your medication will be delivered to your preferred delivery point after payment is received.


If I urgently need my medication, can the delivery of my medication be delivered tomorrow?

If you urgently need your prescription filled, it is best that you personally collect your medication at the pharmacy with your valid and original prescription.


How can I make payment?

The preferred payment is by credit card. Please complete this mail order form before submitting to pharmacy for processing. For other payment options, please check with the respective pharmacy.


Can I request for weekend delivery?

We deliver on weekdays and our pharmacy staff will call you to confirm a delivery time to meet your convenience when you place an order. Additional charges may be applicable for specific time requests, subject to availability.
There are no deliveries on weekends and public holidays.


Which areas do you deliver to? Do you handle overseas delivery?

We deliver to all addresses within Singapore, except Jurong Island checkpoint, Jurong Island, Sentosa Island and Pulau Ubin. We do not handle overseas delivery due to import restrictions on pharmaceutical products.


I missed the delivery of my medication yesterday. When will they deliver my medication again? And is there an additional charge of S$8 delivery?

The delivery is free till 31 Mar 2019. If you missed the pre-scheduled delivery, you will be contacted for a repeat delivery to be scheduled. As the delivery service is outsourced to a validated delivery partner, a charge of S$8 will apply for each repeat delivery.


Who can I contact for more information?

You can contact our friendly pharmacy staff at +65 6322 8880 or +65 322 9348 during working hours to find out more.