YOUR SAFETY IS OUR UTMOST PRIORITY
The COVID-19 pandemic in Singapore has presented a global health crisis that compels us as a public healthcare institution to band together and do our utmost to fight the virus as One SNEC-SERI.
In this unprecedented and challenging times, we want to assure you that we have taken all the necessary precautions, and will continue to maintain a high level of vigilance and social responsibility to keep our staff and patients safe.
We’re monitoring the situation closelyAt SNEC and SERI, the health and wellbeing of staff, patients and visitors remain our utmost priority. To ensure everyone’s safety, we are monitoring the situation closely, and strictly adhering to the latest guidelines by the Ministry of Health and other agencies.
We’ve heightened our precautionary measures to ensure everyone’s safetySingapore has recently moved into Phase 2 of reopening, post-circuit breaker. We have implemented the following measures to provide a safe environment for patients and visitors.
Download SafeEntry and TraceTogether
One accompanying person for each patient
Check in and out of SNEC with SafeEntry
Register and declare your health and travel history as part of contact tracing
Wear your mask at all times and observe good personal hygiene
Keep a distance of at least 1 metre between persons at all times
Sit only at designated areas. Do not eat or drink at the clinic areas
Avoid talking to other patients
Wash or sanitise your hands after touching common surfaces such as grab poles and lift buttons
Practise these new habits as we move together, towards a new normal.
25 June 2020, 4pm
SAFE MANAGEMENT MEASURES AT SNEC AND SERI
As part of our heightened surveillance and to reduce the risk of infection at SNEC and SERI, we have put in place these safe management measures:
25 June 2020, 4pm
SNEC ACUTE CARE CLINIC
Urgent Eye Care Services
Serious post-surgery symptoms
Cases will be triaged and non-urgent cases will be given appropriate outpatient appointments instead
Find out more
13 April 2020, 7pm
Free Medication Delivery Service
You order, we deliver.
To minimise the risk of community transmission, crowd control and safe distancing queues are in place within our pharmacy. As such, waiting time is expected to be longer than usual, especially with the gradual resumption of services.
We would like to encourage our patients to opt for free medication delivery service so that their time in the centre is reduced. Drop off your original prescription at the SNEC Pharmacy, and our home delivery team will be in touch with you.
You can also request for this free service online via:
25 June 2020, 7pm
SNEC will temporary close the following clinic. The temporary closure is necessary to reallocate resources to other critical care needs deployed in response to the COVID-19 pandemic.
During this period of COVID-19, if you wish to change your appointment, please visit:
2 July 2020, 11am
SAFEENTRY AT SNEC
From 12 May 2020, SNEC is implementing the SafeEntry system to facilitate contact tracing, should the need ever arise.
All visitors, patients and accompanying persons visiting SNEC are required to provide key information (e.g., name, NRIC and mobile number). This will be done at the point of completing your online declaration form after temperature screening, or through scanning of a QR code displayed at SNEC’s entry/exit points. So, do bring along your NRIC or an identification card with a barcode.
Please remember to check out when you are leaving SNEC and don't forget to practise safe distancing within the Centre.
12 May 2020, 8am
VEHICLE PARKING NOTICE
Temporary Closure of Car Parks C and I (at SGH) from 4 May 2020 until further notice
For patients in wheelchairs or with special needs, please seek assistance at SNEC Staff Car Park.
Alternative parking is available at Outram Community Hospital (OCH) / SingHealth Tower and the National Heart Centre Singapore (NHCS). Please use Jalan Bukit Merah and enter via Hospital Boulevard or Hospital Drive. Click here for Car Park locations.
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